Legal
Distance Selling Regulations
We adhere to the UK & EU Distance Selling Regulations. The short of it is if you contact us within 7 days of receiving goods from us you can return them at your cost for a refund.
Health & Safety
Our miniatures are cast from white metal and shouldn’t be eaten. Depending on the model they might need assembly (we recommend superglue) and certainly cleaned up a bit with a craft knife or scalpel. With all of this hazardous and sharp stuff we advise taking care and supervising children.
Legal
Please don’t steal our images, web code, rules or anything else we either sell or have on our site. Please contact us for permission if you wish to re-use.
Mailing List
When you order from us, we’ll add your email to our mailing list. We send out a regular emaisl with details of our new releases, special offers and upcoming shows. If you want to stop receiving these, there’s an unsubscribe option at the end.
Order Issues
Please make sure we can contact you about your order by including a current email address and telephone number.
Privacy
We will store a physical copy of all orders received, and we’ll never pass your details onto anybody else.
Shipping
We aim to ship most days, and get proof of posting for everything we send out. If your order goes missing contact us and we’ll do some investigating. Full shipping details are on our Shipping page.
Business information
To comply with the E-Commerce Regulations 2002 we provide the following information:
Company Name: Jackel Games Ltd trading as Crooked Dice Game Design Studio
Company No. 10562830
We trade at 14 Mill Lane, Woodhall Spa, Lincolnshire, LN10 6QZ
VAT Registration Number
300 3453 63
Please note all prices are inclusive of VAT.
PRODUCT SAFETY INFORMATION
These products are not toys. They are not suitable for children under 14 years of age.
General Warning
These products may contain small, sharp pieces that, if swallowed, could be a choking hazard.
If any product, including metal, resin, wood or paper is eaten seek immediate medical attention.
Care should be taken when handling metal and resin products, to ensure that sharp edges or points do not cause puncture wounds.
Always wash your hands after handling unpainted products.
If miniature requires assembly ensure a non-toxic glue is used, wear gloves and use pliers to hold pieces while drying.
A mask should be worn when filing any of our products, and the activity should be undertaken in a well-ventilated area to reduce the risk of inhaling dust.
Material Warnings
Metal products are cast from Casting Alloy Wat37 which contains lead. Do not lick or ingest the metal.
Resin products are cast from Axson Silka F190 Polyurethane Resin. Resin products occasionally may include areas of uncured resin that may cause skin irritation. If there are signs of skin irritation, consult a medical specialist.
Ensure that heavy metal miniatures are not dropped on any surface that they may damage.
MDF products are made from Laser Quality MDF (Medite). This product conforms to E1 (low) formaldehyde levels as well as also complying with the lower levels required by CARB phase 2 (CARB Phase 2 compliant <0.11ppm).
MDF and paper products should not be placed on or near a naked flame or heat source as they may combust.
Manufactured in UK by Jackel Games Ltd, 14 Mill Lane, Woodhall Spa, Lincolnshire, LN10 6QZ, email: mail@crooked-dice.co.uk
EU Appointed Agent
Mike Wilson, 4 LD Le Vieux Tronc, 29690, Huelgoat, France, email: sp762au@gmail.com